Privacy Policy

LeatherShoe operates this website and store — leathershoe.co.uk — including all related information, content, features, tools, products, and services (collectively, the “Services”). LeatherShoe is powered by Shopify, which enables us to provide these Services to you.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us.

By using or accessing the Services, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us.

By using or accessing the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

When we refer to “personal information,” we mean information that identifies or can reasonably be linked to you.

We may collect or process the following categories of personal information depending on your interaction with our website or services:

  • Contact Information – Name, billing and shipping address, email address, and phone number.

  • Payment Information – Credit/debit card or payment account details (processed securely by Shopify).

  • Account Information – Username, password, preferences, and settings.

  • Order Information – Products viewed, added to cart, purchased, returned, or exchanged.

  • Communications – Any messages or inquiries you send to our support team.

  • Device & Usage Data – IP address, browser type, operating system, and activity on our website (through cookies and analytics tools).

2. How We Collect Personal Information

We collect information from:

  • Directly from you – When you create an account, make a purchase, or contact us.

  • Automatically – Through cookies, analytics, and other tracking technologies.

  • Third-party providers – Such as payment processors, shipping partners, and analytics tools.

  • Shopify – As our e-commerce platform and data processor.

3. How We Use Your Personal Information

We use your personal information for the following purposes:

  • To provide and improve our Services – Including processing orders, managing accounts, fulfilling deliveries, and offering customer support.

  • Marketing and Advertising – To send promotions, newsletters, and personalized ads (you may opt out anytime).

  • Security and Fraud Prevention – To detect, investigate, and prevent unauthorized activity.

  • Legal Compliance – To meet legal obligations and respond to valid law enforcement requests.

  • Customer Communication – To notify you about orders, returns, account activity, or updates.

4. How We Share Your Information

We may share your personal information in the following cases:

  • With Shopify, our e-commerce provider.

  • With third-party vendors such as payment processors, logistics partners, and marketing tools.

  • With business partners for advertising and analytics purposes.

  • When required by law or legal process.

  • In connection with a business transfer (e.g., merger or acquisition).

We do not sell or rent your personal information.

5. Relationship with Shopify

Our Services are hosted on Shopify Inc. Shopify collects and processes personal information about your use of the Services to provide and improve its platform.

To learn more about how Shopify handles your data, please review the Shopify Privacy Policy at:
🔗 https://www.shopify.com/legal/privacy

6. Cookies and Tracking Technologies

LeatherShoe uses cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize marketing.
You can manage your cookie preferences in your browser settings.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access – Request a copy of your personal data.

  • Correction – Request corrections to inaccurate information.

  • Deletion – Request deletion of your data.

  • Opt-out – Stop receiving marketing communications.

  • Portability – Request a copy of your data for transfer to another service.

You can exercise these rights by contacting us at support@leathershoe.co.uk.

8. Data Retention

We retain personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Security

While we take reasonable technical and organizational measures to protect your personal information, no system is 100% secure. Please keep your account credentials confidential.

10. Contact Us

If you have questions, requests, or complaints regarding this Privacy Policy, please contact us:

LeatherShoe
📍 128 Grange Road Ilford IG1 1EY United Kingdom
📞 +44 7585 862242
📧 support@leathershoe.co.uk
🌐 https://leathershoe.co.uk